We use Australia post to get our gems to our customers. Ruby’s ships worldwide, please note that each country has their own import tax and duty laws. Due to this your order may incur additional fees if you are outside of Australia. To prevent this please check with your countries purchasing limits before checking out. Any additional fees incurred will not be covered by Ruby’s.
Processing and handling time is 1-2 business days (during promotional periods this is extended to 3-5days), we want to get your gems on their way to you as soon as possible. Please note that this time is not included in shipping times, and that Express post does not equal Express processing and handling.
Shipping prices and times-
Standard post: $9.95 (FREE on orders over $100), 4-9 business days
Express post: $14.95, 1-3 business days
*Please note there may be delays with domestic post due to COVID-19 restrictions. If you are waiting for longer then 2days more then estimated times; please contact us so we can follow up with your order.
Standard post: $17.95-$19.95 (FREE on orders over $200) 6-27 business days
*Please note there may be delays with international post due to limited flights as a result of the COVID-19 pandemic. If you are waiting for longer then 5days more then the estimated timeframe; please contact us so we can follow up your order